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Difference between revisions of "User talk:Tindle Lisa/My sandbox Open Support"

From Bioblast
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[[File:O2k-support system.jpg|right|350px|Oroboros support system]]
[[File:O2k-support system.jpg|right|350px|Oroboros support system]]


Many inquiries we receive relate to an abnormal O<sub>2</sub> signal. In many of these cases, the issues can be diagnosed with a few simple checks. Therefore, please review the startup information and Quality Control steps before contacting our O2k-Experts.
Many inquiries we receive relate to an abnormal O<sub>2</sub> signal. In many of these cases, the issues can be diagnosed with a few simple checks. Therefore, please review the startup information and Quality Control steps/O2k-Open Support resources before contacting our O2k-Experts.


You may also find the answers to more advanced topics using the navigation menu above.
(You may also find the answers to more advanced topics using the navigation menu above or simply by using the Bioblast search function.)
:::::::::::: <big>''Currently Asked Questions - »'''[[O2k-Open Support alert]]'''« </big>  
:::::::::::: <big>''Currently Asked Questions - »'''[[O2k-Open Support alert]]'''« </big>  


__TOC__
__TOC__
== O2k-Open Support resources ==
=== Startup information ===
::* Startup checklist
::* Installation and startup session reading material
::::: - To register for your remote session with an O2k-Expert (included in with all O2k-Packages from May 2021 onward): [[Registration form]]
=== Quality control ===
::*  [[QC page]]
::::» [[Search for defective O2k components]]
=== Advanced topics ===
::* Workshop reading material
::* See navigation menu
== Startup Information ==
== Startup Information ==
::* Startup checklist
::* Startup checklist


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:::: If all quality control criteria of the O<sub>2</sub> sensor test are met, the operator can be assured that the quality of the sensor signal is acceptable. Next, the quality of the O2k-chamber assembly has to be tested, described in detail:  
:::: If all quality control criteria of the O<sub>2</sub> sensor test are met, the operator can be assured that the quality of the sensor signal is acceptable. Next, the quality of the O2k-chamber assembly has to be tested, described in detail:  
::::» O2k-chamber test: [[Oxygen flux - instrumental background |'''QC2: Instrumental O<sub>2</sub> background test''']]
::::» O2k-chamber test: [[Oxygen flux - instrumental background |'''QC2: Instrumental O<sub>2</sub> background test''']]
 
<!-- delete ?
== O2k-Open Support pages ==
== O2k-Open Support pages ==
:::: '''O2k-Open Support''' includes [[Open Access]] pages that help to optimally use the O2k, to apply instrumental O2k-Quality Control, and perform user-service when needed. Support regarding data analysis and/or interpretation is provided on an individual basis, for which consultancy fees apply.           
:::: '''O2k-Open Support''' includes [[Open Access]] pages that help to optimally use the O2k, to apply instrumental O2k-Quality Control, and perform user-service when needed. Support regarding data analysis and/or interpretation is provided on an individual basis, for which consultancy fees apply.           
::::::# '''MitoPedia: O2k''': find information quickly with MitoPedia, the Bioblast glossary with lists of key words and links to relevant pages.
::::::# '''MitoPedia: O2k''': find information quickly with MitoPedia, the Bioblast glossary with lists of key words and links to relevant pages.
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[[File:O2k-Support.jpg|right|200px|O2k-Open Support]]
[[File:O2k-Support.jpg|right|200px|O2k-Open Support]] -->
== O2k-Expert Support and the O2k-Open Support agreement ==


:::: The Oroboros experts will be happy to help in using our O2k-Open Support system.
== Ask an O2k-Expert and the O2k-Open Support agreement ==
::::» [[Search for defective O2k components]]
 
:::: '''»''' In case you need further technical support and for your valuable feedback, please contact [https://www.oroboros.at/index.php/o2k-technical-support '''O2k-Tech Support''']       
:::: We give you the tools to be self-sufficient, but sometimes you need expert advice or help solving a technical problem. The Oroboros experts will be happy to help in using our O2k-Open Support system. » [https://www.oroboros.at/index.php/o2k-technical-support '''Contact Support''']       
::::» [[O2k-Open Support agreement]]
::::» [[O2k-Open Support agreement]]
::::» [[O2k repair]]
::::» [[O2k repair]]

Revision as of 16:54, 17 May 2021


                  


O2k-Open Support

User talk:Tindle Lisa/My sandbox Open Support


Template NextGen-O2k.jpg
Oroboros support system

Many inquiries we receive relate to an abnormal O2 signal. In many of these cases, the issues can be diagnosed with a few simple checks. Therefore, please review the startup information and Quality Control steps/O2k-Open Support resources before contacting our O2k-Experts.

(You may also find the answers to more advanced topics using the navigation menu above or simply by using the Bioblast search function.)

Currently Asked Questions - »O2k-Open Support alert« 

O2k-Open Support resources

Startup information

  • Startup checklist
  • Installation and startup session reading material
- To register for your remote session with an O2k-Expert (included in with all O2k-Packages from May 2021 onward): Registration form

Quality control

» Search for defective O2k components

Advanced topics

  • Workshop reading material
  • See navigation menu

Startup Information

  • Startup checklist
  • Installation and startup session reading material
- To register for your remote session with an O2k-Expert (included in with all O2k-Packages from May 2021 onward): Registration form

O2k-Quality Control

MitoFit-QCS
Many commonly raised issues of O2k-technical support are solved in the newest version of DatLab.
The O2 sensor and O2k chamber tests are important to eliminate instrumental artefacts (instrumental quality control, QC), distinguished from assay QC addressing problems of solution protocols (preparation of chemicals), sample preparation protocols (such as mitochondrial preparations), and SUIT protocols.
  1. Clean O2k-chambers and contamination-free incubation medium are required.
  2. Analysis of DatLab files recorded in instrumental QC tests is essential.
  3. Biological experiments are not suitable for trouble shooting.


1. O2 sensor test

The OroboPOS (polarographic oxygen sensor) requires regular service at intervals - these may be more than 1 year. SOPs are available to determine if a sensor service is required at an earlier or later date:
» O2 sensor test: QC1: Oxygen sensor test

2. O2k-chamber test

If all quality control criteria of the O2 sensor test are met, the operator can be assured that the quality of the sensor signal is acceptable. Next, the quality of the O2k-chamber assembly has to be tested, described in detail:
» O2k-chamber test: QC2: Instrumental O2 background test

Ask an O2k-Expert and the O2k-Open Support agreement

We give you the tools to be self-sufficient, but sometimes you need expert advice or help solving a technical problem. The Oroboros experts will be happy to help in using our O2k-Open Support system. » Contact Support
» O2k-Open Support agreement
» O2k repair


O2k-Network

The O2k-Network: An additional resource

The Oroboros O2k-Network serves to connect and support: Contact for advice on applications of the O2k and high-resolution respirometry - the global network in mitochondrial physiology.
» The O2k-Network Labs: » O2k-Network
» O2k-Network discussion forum
» Oroboros O2k-Laboratory - open for innovation and cooperation.
» Oroboros Science Scholarships - are offered for focused research projects on mitochondrial physiology and high-resolution respirometry



Search keywords for technical support

» Alphabetical list of keywords