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Difference between revisions of "User talk:Tindle Lisa/My sandbox Open Support"

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{{Template:OROBOROS support page name}}
{{Template:OROBOROS support page name}}
{{NextGen-O2k H2020-support}}
[[File:O2k-support system.jpg|right|350px|Oroboros support system]]
:::::::::::: <big>Currently Asked Questions - »'''[[O2k-Open Support alert]]'''« </big>


<big>'''We provide service and support based on open innovation'''</big>       
__TOC__
[[File:O2k-support system.jpg|right|350px|Oroboros support system]]
== O2k-Open Support resources ==
 
=== Startup information ===
 
:::: Each O2k-Package includes a remote installation and startup support session with an Oroboros expert, which can be scheduled during any time within the O2k-Warranty period (max. 2 years)
:::::» '''[https://www.oroboros.at/index.php/support-session-request-form/ Register for your session]'''
 
:::::» [[Installation and startup support session self-study material]]
:::: Upon special request and subject to an additional fee, Oroboros Instruments offers a start-up visit by a scientific application specialist.
:::::» [[O2k on-site training]]
 
:::: Additional reading
:::::» [[MiPNet20.04 O2k-checklist| Getting started with an O2k-experiment]]
:::::» O2k-Workshop self-study material: [https://wiki.oroboros.at/index.php/Virtual_O2k-Workshop_self-study_material#O2k-Basic O2k-Basic]
 
=== Quality control ===
[[File:MitoFit-QCS.jpg|right|400px|MitoFit-QCS]]
:::: Many commonly raised issues of O2k-technical support are solved in the newest version of [[DatLab]].     
 
:::: The '''O<sub>2</sub> sensor and O2k chamber tests''' are important to eliminate instrumental artefacts (instrumental quality control, QC), distinguished from assay QC addressing problems of [[solution protocols]] (preparation of chemicals), [[sample]] preparation protocols (such as [[mitochondrial preparations]]), and [[SUIT protocols]].
::::# Clean O2k-chambers and contamination-free incubation medium are required.
::::# Analysis of DatLab files recorded in instrumental QC tests is essential.       
::::# Biological experiments are not suitable for trouble shooting.
 
:::: '''1. O<sub>2</sub> sensor test'''  
:::: The [[OroboPOS|OroboPOS]] (polarographic oxygen sensor) requires regular service at intervals - these may be more than 1 year. SOPs are available to determine if a sensor service is required at an earlier or later date:
::::» O<sub>2</sub> sensor test: [[Oxygen_sensor_test |'''QC1: Oxygen sensor test''']]     
 
:::: '''2. O2k-chamber test'''
:::: If all quality control criteria of the O<sub>2</sub> sensor test are met, the operator can be assured that the quality of the sensor signal is acceptable. Next, the quality of the O2k-chamber assembly has to be tested, described in detail:
::::» O2k-chamber test: [[Oxygen flux - instrumental background |'''QC2: Instrumental O<sub>2</sub> background test''']]        
 
 
=== Advanced topics ===
::» O2k-Workshop self-study material: [https://wiki.oroboros.at/index.php/Virtual_O2k-Workshop_self-study_material#O2k-Advanced O2k-Applications: Simultaneous determination of O2 and H2O2 fluxes]
 
:: You may also find the answers to more advanced topics using the navigation menu above or simply by using the Bioblast search function.:
{|
|
| &nbsp;&nbsp;&nbsp;
| &nbsp;&nbsp;&nbsp;
| [[Image:O2k-Hardware icon.jpg|50px|link=https://wiki.oroboros.at/index.php/MitoPedia:_O2k_hardware |MitoPedia: O2k hardware]]
| &nbsp;&nbsp;&nbsp;
| &nbsp;&nbsp;&nbsp;
| [[Image:DatLab icon.jpg|50px|link=https://wiki.oroboros.at/index.php/MitoPedia:_DatLab |MitoPedia: DatLab]]
| &nbsp;&nbsp;&nbsp;
| &nbsp;&nbsp;&nbsp;
| [[Image:SUIT icon.jpg|50px|link=https://wiki.oroboros.at/index.php/MitoPedia:_SUIT |MitoPedia: SUIT]]
| &nbsp;&nbsp;&nbsp;
| &nbsp;&nbsp;&nbsp;
| [[Image:O2k-Protocols.jpg|50px|link=http://wiki.oroboros.at/index.php/O2k-Procedures |O2k-Procedures]]
| &nbsp;&nbsp;&nbsp;
| &nbsp;&nbsp;&nbsp;
| [[Image:O2k-Manual.jpg|50px|link=http://wiki.oroboros.at/index.php/O2k-Manual|O2k-Manual]]
| &nbsp;&nbsp;&nbsp;
| &nbsp;&nbsp;&nbsp;
| [[Image:PlayVideo.jpg|50px|link=http://wiki.oroboros.at/index.php/O2k-Videosupport |O2k-Videosupport]]
| &nbsp;&nbsp;&nbsp;
| &nbsp;&nbsp;&nbsp;
 
| [[Image:O2k-GlossaryFaq icon.jpg|50px|link=https://wiki.oroboros.at/index.php/MitoPedia:_O2k-Open_Support |MitoPedia: O2k-Open Support]]
| &nbsp;&nbsp;&nbsp;
| &nbsp;&nbsp;&nbsp;
 
|}
::::::# '''MitoPedia: O2k''': find information quickly with MitoPedia, with lists of key words and links to relevant pages.
::::::## [[MitoPedia: O2k hardware]]
::::::## [[MitoPedia: DatLab]]
::::::## [[MitoPedia:_SUIT ]]
::::::# [[O2k-Procedures]]: explain various applications of the O2k with O2k-Demo experiments
::::::# [[O2k-Manual]]: topic specific manuals with step by step help
::::::# [[O2k-Videosupport]]: provides valuable assistance, complementary to the O2k-Manual
::::::# [[MitoPedia: O2k-Open Support|O2k-Glossary]]: full list of key words and links to relevant pages.
<!-- alternate?
== Startup Information ==
 
::* Startup checklist
 
::* Installation and startup session reading material
 
::::: - To register for your remote session with an O2k-Expert (included in with all O2k-Packages from May 2021 onward): [[Registration form]]
 
== O2k-Quality Control (move to own page?) ==
[[File:MitoFit-QCS.jpg|right|400px|MitoFit-QCS]]
:::: Many commonly raised issues of O2k-technical support are solved in the newest version of [[DatLab]].     
 
:::: The '''O<sub>2</sub> sensor and O2k chamber tests''' are important to eliminate instrumental artefacts (instrumental quality control, QC), distinguished from assay QC addressing problems of [[solution protocols]] (preparation of chemicals), [[sample]] preparation protocols (such as [[mitochondrial preparations]]), and [[SUIT protocols]].
::::# Clean O2k-chambers and contamination-free incubation medium are required.
::::# Analysis of DatLab files recorded in instrumental QC tests is essential.       
::::# Biological experiments are not suitable for trouble shooting.
 
 
=== 1. O<sub>2</sub> sensor test ===
:::: The [[OroboPOS|OroboPOS]] (polarographic oxygen sensor) requires regular service at intervals - these may be more than 1 year. SOPs are available to determine if a sensor service is required at an earlier or later date:
::::» O<sub>2</sub> sensor test: [[Oxygen_sensor_test |'''QC1: Oxygen sensor test''']]     
 
=== 2. O2k-chamber test ===
:::: If all quality control criteria of the O<sub>2</sub> sensor test are met, the operator can be assured that the quality of the sensor signal is acceptable. Next, the quality of the O2k-chamber assembly has to be tested, described in detail:
::::» O2k-chamber test: [[Oxygen flux - instrumental background |'''QC2: Instrumental O<sub>2</sub> background test''']]
 
-->


<!-- delete ?
== O2k-Open Support pages ==
== O2k-Open Support pages ==
 
:::: '''O2k-Open Support''' includes [[Open Access]] pages that help to optimally use the O2k, to apply instrumental O2k-Quality Control, and perform user-service when needed. Support regarding data analysis and/or interpretation is provided on an individual basis, for which consultancy fees apply.         
:::: '''O2k-Open Support''' includes [[Open Access]] pages that help to optimally use the O2k, to apply instrumental O2k-Quality Control, and perform user-service when needed.
::::::# '''MitoPedia: O2k''': find information quickly with MitoPedia, the Bioblast glossary with lists of key words and links to relevant pages.
::::::# [[MitoPedia: O2k]]: find information quickly with MitoPedia, the Bioblast glossary with lists of key words and links to relevant pages, specifically on the O2k and high-resolution respirometry
::::::## '''[[MitoPedia: O2k-Open Support]]'''
::::::## [[MitoPedia: O2k hardware]]
::::::## [[MitoPedia: DatLab]]
::::::# [[O2k-Procedures]]: explain various applications of the O2k with O2k-Demo experiments
::::::# [[O2k-Procedures]]: explain various applications of the O2k with O2k-Demo experiments
::::::# [[O2k-Manual]]: topic specific manuals with step by step help
::::::# [[O2k-Manual]]: topic specific manuals with step by step help
::::::# [[Oroboros O2k-Catalogue]]: is not merely a 'List of products', it presents a guided tour to the O2k and integrates the concept of [[Gentle Science| Gentle Science and Open Science]].
::::::# [[O2k-Videosupport]]: provides valuable assistance, complementary to the O2k-Manual
::::::# [[O2k-Videosupport]]  
::::::# [[O2k-Products]]: is not merely a 'List of products', it presents a guided tour to the O2k and integrates the concept of [[Gentle Science| Gentle Science and Open Science]].
 
 
 
 
[[File:O2k-Support.jpg|right|200px|O2k-Open Support]] -->
 
== Ask an O2k-Expert and the O2k-Open Support agreement ==
 
::::  We give you the tools to be self-sufficient, but sometimes you need expert advice or help solving a technical problem. The Oroboros experts will be happy to help in using our O2k-Open Support system. » [https://www.oroboros.at/index.php/o2k-technical-support '''Contact Support''']     
::::» [[O2k-Open Support agreement]]
::::» [[O2k repair]]
 
 
[[File:O2k-Network.png|left|100px|O2k-Network|link=O2k-Network]]
== The O2k-Network: An additional resource ==
 
:::: The Oroboros O2k-Network serves to connect and support: Contact for advice on applications of the O2k and high-resolution respirometry - the global network in mitochondrial physiology.     
 
::::: '''»''' The O2k-Network Labs: [[O2k-Network|» O2k-Network]]     
 
::::: '''»''' [[O2k-Network_discussion_forum|O2k-Network discussion forum]]     
 
:::: '''»''' [[Oroboros Laboratories|Oroboros O2k-Laboratory]] - open for innovation and cooperation.
:::: '''»''' [[Oroboros_Science_Scholarship|Oroboros Science Scholarships]] - are offered for focused research projects on mitochondrial physiology and high-resolution respirometry     


[[Category:O2k-Open Support]]





Latest revision as of 07:45, 29 July 2021


                  


O2k-Open Support

User talk:Tindle Lisa/My sandbox Open Support


Template NextGen-O2k.jpg
Oroboros support system


Currently Asked Questions - »O2k-Open Support alert« 

O2k-Open Support resources

Startup information

Each O2k-Package includes a remote installation and startup support session with an Oroboros expert, which can be scheduled during any time within the O2k-Warranty period (max. 2 years)
» Register for your session
» Installation and startup support session self-study material
Upon special request and subject to an additional fee, Oroboros Instruments offers a start-up visit by a scientific application specialist.
» O2k on-site training
Additional reading
» Getting started with an O2k-experiment
» O2k-Workshop self-study material: O2k-Basic

Quality control

MitoFit-QCS
Many commonly raised issues of O2k-technical support are solved in the newest version of DatLab.
The O2 sensor and O2k chamber tests are important to eliminate instrumental artefacts (instrumental quality control, QC), distinguished from assay QC addressing problems of solution protocols (preparation of chemicals), sample preparation protocols (such as mitochondrial preparations), and SUIT protocols.
  1. Clean O2k-chambers and contamination-free incubation medium are required.
  2. Analysis of DatLab files recorded in instrumental QC tests is essential.
  3. Biological experiments are not suitable for trouble shooting.
1. O2 sensor test
The OroboPOS (polarographic oxygen sensor) requires regular service at intervals - these may be more than 1 year. SOPs are available to determine if a sensor service is required at an earlier or later date:
» O2 sensor test: QC1: Oxygen sensor test
2. O2k-chamber test
If all quality control criteria of the O2 sensor test are met, the operator can be assured that the quality of the sensor signal is acceptable. Next, the quality of the O2k-chamber assembly has to be tested, described in detail:
» O2k-chamber test: QC2: Instrumental O2 background test


Advanced topics

» O2k-Workshop self-study material: O2k-Applications: Simultaneous determination of O2 and H2O2 fluxes
You may also find the answers to more advanced topics using the navigation menu above or simply by using the Bioblast search function.:
        MitoPedia: O2k hardware         MitoPedia: DatLab         MitoPedia: SUIT         O2k-Procedures         O2k-Manual         O2k-Videosupport         MitoPedia: O2k-Open Support        
  1. MitoPedia: O2k: find information quickly with MitoPedia, with lists of key words and links to relevant pages.
    1. MitoPedia: O2k hardware
    2. MitoPedia: DatLab
    3. MitoPedia:_SUIT
  2. O2k-Procedures: explain various applications of the O2k with O2k-Demo experiments
  3. O2k-Manual: topic specific manuals with step by step help
  4. O2k-Videosupport: provides valuable assistance, complementary to the O2k-Manual
  5. O2k-Glossary: full list of key words and links to relevant pages.


Ask an O2k-Expert and the O2k-Open Support agreement

We give you the tools to be self-sufficient, but sometimes you need expert advice or help solving a technical problem. The Oroboros experts will be happy to help in using our O2k-Open Support system. » Contact Support
» O2k-Open Support agreement
» O2k repair


O2k-Network

The O2k-Network: An additional resource

The Oroboros O2k-Network serves to connect and support: Contact for advice on applications of the O2k and high-resolution respirometry - the global network in mitochondrial physiology.
» The O2k-Network Labs: » O2k-Network
» O2k-Network discussion forum
» Oroboros O2k-Laboratory - open for innovation and cooperation.
» Oroboros Science Scholarships - are offered for focused research projects on mitochondrial physiology and high-resolution respirometry



Search keywords for technical support

» Alphabetical list of keywords