User talk:Tindle Lisa/My sandbox Support page v2: Difference between revisions

Revision as of 16:55, 20 May 2021

User talk:Tindle Lisa/My sandbox Support page v2

Currently Asked Questions - »O2k-Open Support alert«

Ask an O2k-Expert and the O2k-Open Support agreement

We give you the tools to be self-sufficient, but sometimes you need expert advice or help solving a technical problem. The Oroboros experts will be happy to help in using our O2k-Open Support system. » Contact Support

» O2k-Open Support agreement

» O2k repair

O2k-Open Support: Installation and startup support session

Each O2k-Package includes a remote installation and startup support session with an Oroboros expert. This online support session will focus on:

Instrumental setup
Quality control
Discussion with our expert

Installation and startup support can be scheduled during any time within the O2k-Warranty period (max. 2 years)

» Register for your session

Upon special request and subject to an additional fee, Oroboros Instruments offers a start-up visit by a scientific application specialist.

» O2k-Start up and Training

The O2k-Network

The Oroboros O2k-Network serves to connect and support: Contact for advice on applications of the O2k and high-resolution respirometry - the global network in mitochondrial physiology.

» The O2k-Network Labs: » O2k-Network

» O2k-Network discussion forum

» Oroboros O2k-Laboratory - open for innovation and cooperation.

» Oroboros Science Scholarships - are offered for focused research projects on mitochondrial physiology and high-resolution respirometry

@@ Line 5: / Line 5: @@
 __TOC__
+== Ask an O2k-Expert and the O2k-Open Support agreement ==
+::::  We give you the tools to be self-sufficient, but sometimes you need expert advice or help solving a technical problem. The Oroboros experts will be happy to help in using our O2k-Open Support system. » [https://www.oroboros.at/index.php/o2k-technical-support '''Contact Support''']
-== O2k-Quality Control ==
+::::» [[O2k-Open Support agreement]]
-[[File:MitoFit-QCS.jpg|right|400px|MitoFit-QCS]]
+::::» [[O2k repair]]
-:::: Many commonly raised issues of O2k-technical support are solved in the newest version of [[DatLab]].
-:::: The '''O<sub>2</sub> sensor and O2k chamber tests''' are important to eliminate instrumental artefacts (instrumental quality control, QC), distinguished from assay QC addressing problems of [[solution protocols]] (preparation of chemicals), [[sample]] preparation protocols (such as [[mitochondrial preparations]]), and [[SUIT protocols]].
-::::# Clean O2k-chambers and contamination-free incubation medium are required.
-::::# Analysis of DatLab files recorded in instrumental QC tests is essential.
-::::# Biological experiments are not suitable for trouble shooting.
-=== 1. O<sub>2</sub> sensor test ===
-:::: The [[OroboPOS|OroboPOS]] (polarographic oxygen sensor) requires regular service at intervals - these may be more than 1 year. SOPs are available to determine if a sensor service is required at an earlier or later date:
-::::» O<sub>2</sub> sensor test: [[Oxygen_sensor_test |'''QC1: Oxygen sensor test''']]
-=== 2. O2k-chamber test ===
-:::: If all quality control criteria of the O<sub>2</sub> sensor test are met, the operator can be assured that the quality of the sensor signal is acceptable. Next, the quality of the O2k-chamber assembly has to be tested, described in detail:
-::::» O2k-chamber test: [[Oxygen flux - instrumental background |'''QC2: Instrumental O<sub>2</sub> background test''']]
@@ Line 42: / Line 28: @@
 [[File:O2k-Support.jpg|right|200px|O2k-Open Support]]
-== Ask an O2k-Expert and the O2k-Open Support agreement ==
-::::  We give you the tools to be self-sufficient, but sometimes you need expert advice or help solving a technical problem. The Oroboros experts will be happy to help in using our O2k-Open Support system. » [https://www.oroboros.at/index.php/o2k-technical-support '''Contact Support''']
+[[File:O2k-Network.png|left|100px|O2k-Network|link=O2k-Network]]
-::::» [[O2k-Open Support agreement]]
-::::» [[O2k repair]]
 [[File:O2k-Network.png|left|100px|O2k-Network|link=O2k-Network]]
-[[File:O2k-Network.png|left|100px|O2k-Network|link=O2k-Network]]
 == The O2k-Network ==
 :::: The Oroboros O2k-Network serves to connect and support: Contact for advice on applications of the O2k and high-resolution respirometry - the global network in mitochondrial physiology.