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Difference between revisions of "User talk:Tindle Lisa/My sandbox Support page v2"

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{{NextGen-O2k H2020-support}}
 
[[File:O2k-support system.jpg|right|350px|Oroboros support system]]
:::::::::::: <big>''Currently Asked Questions - »'''[[O2k-Open Support alert]]'''« </big>  
:::::::::::: <big>''Currently Asked Questions - »'''[[O2k-Open Support alert]]'''« </big>  
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== Ask an O2k-Expert and the O2k-Open Support agreement ==
== O2k-Open Support resources ==


::::  We give you the tools to be self-sufficient, but sometimes you need expert advice or help solving a technical problem. The Oroboros experts will be happy to help in using our O2k-Open Support system. » [https://www.oroboros.at/index.php/o2k-technical-support '''Contact Support''']     
[[File:Expand.png|right|45px |Click to expand or collaps]]
::::» [[O2k-Open Support agreement]]
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::::» [[O2k repair]]
'''Startup information'''


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== O2k-Open Support: Installation and startup support session ==
:::: Each O2k-Package includes a remote installation and startup support session with an Oroboros expert. This online support session will focus on:
::::* Instrumental setup
::::* Quality control
::::* Discussion with our expert


:::: Installation and startup support can be scheduled during any time within the O2k-Warranty period (max. 2 years)
:::: Each O2k-Package includes a remote installation and startup support session with an Oroboros expert, which can be scheduled during any time within the O2k-Warranty period (max. 2 years)
:::::» '''[https://www.oroboros.at/index.php/support-session-request-form/ Register for your session]'''
:::::» '''[https://www.oroboros.at/index.php/support-session-request-form/ Register for your session]'''


:::::» [[Installation and startup support session self-study material]]
:::: Upon special request and subject to an additional fee, Oroboros Instruments offers a start-up visit by a scientific application specialist.
:::::» [[O2k on-site training]]
:::: Additional reading
:::::» [[MiPNet20.04 O2k-checklist| Getting started with an O2k-experiment]]
:::::» O2k-Workshop self-study material: [https://wiki.oroboros.at/index.php/Virtual_O2k-Workshop_self-study_material#O2k-Basic O2k-Basic]
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[[File:Expand.png|right|45px |Click to expand or collaps]]
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'''Quality control'''
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[[File:MitoFit-QCS.jpg|right|400px|MitoFit-QCS]]
:::: Many commonly raised issues of O2k-technical support are solved in the newest version of [[DatLab]].     


:::: Upon special request and subject to an additional fee, Oroboros Instruments offers a start-up visit by a scientific application specialist.
:::: The '''O<sub>2</sub> sensor and O2k chamber tests''' are important to eliminate instrumental artefacts (instrumental quality control, QC), distinguished from assay QC addressing problems of [[solution protocols]] (preparation of chemicals), [[sample]] preparation protocols (such as [[mitochondrial preparations]]), and [[SUIT protocols]].
:::::» '''[[O2k-Start up and Training]]'''
::::# Clean O2k-chambers and contamination-free incubation medium are required.
::::# Analysis of DatLab files recorded in instrumental QC tests is essential.       
::::# Biological experiments are not suitable for trouble shooting.
 
:::: '''1. O<sub>2</sub> sensor test'''
:::: The [[OroboPOS|OroboPOS]] (polarographic oxygen sensor) requires regular service at intervals - these may be more than 1 year. SOPs are available to determine if a sensor service is required at an earlier or later date:
::::» O<sub>2</sub> sensor test: [[Oxygen_sensor_test |'''QC1: Oxygen sensor test''']]     
 
:::: '''2. O2k-chamber test'''
:::: If all quality control criteria of the O<sub>2</sub> sensor test are met, the operator can be assured that the quality of the sensor signal is acceptable. Next, the quality of the O2k-chamber assembly has to be tested, described in detail:
::::» O2k-chamber test: [[Oxygen flux - instrumental background |'''QC2: Instrumental O<sub>2</sub> background test''']]     
 
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'''Advanced topics'''
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::» O2k-Workshop self-study material: [https://wiki.oroboros.at/index.php/Virtual_O2k-Workshop_self-study_material#O2k-Advanced O2k-Applications: Simultaneous determination of O2 and H2O2 fluxes]
 
:: You may also find the answers to more advanced topics using the navigation menu above or simply by using the Bioblast search function.:
{|
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| [[Image:O2k-Hardware icon.jpg|50px|link=https://wiki.oroboros.at/index.php/MitoPedia:_O2k_hardware |MitoPedia: O2k hardware]]
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| [[Image:DatLab icon.jpg|50px|link=https://wiki.oroboros.at/index.php/MitoPedia:_DatLab |MitoPedia: DatLab]]
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| [[Image:SUIT icon.jpg|50px|link=https://wiki.oroboros.at/index.php/MitoPedia:_SUIT |MitoPedia: SUIT]]
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| [[Image:O2k-Manual.jpg|50px|link=http://wiki.oroboros.at/index.php/O2k-Manual|O2k-Manual]]
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| [[Image:PlayVideo.jpg|50px|link=http://wiki.oroboros.at/index.php/O2k-Videosupport |O2k-Videosupport]]
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| [[Image:O2k-GlossaryFaq icon.jpg|50px|link=https://wiki.oroboros.at/index.php/MitoPedia:_O2k-Open_Support |MitoPedia: O2k-Open Support]]
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::::::# '''MitoPedia: O2k''': find information quickly with MitoPedia, with lists of key words and links to relevant pages.
::::::## [[MitoPedia: O2k hardware]]
::::::## [[MitoPedia: DatLab]]
::::::## [[MitoPedia:_SUIT ]]
::::::# [[O2k-Procedures]]: explain various applications of the O2k with O2k-Demo experiments
::::::# [[O2k-Manual]]: topic specific manuals with step by step help
::::::# [[O2k-Videosupport]]: provides valuable assistance, complementary to the O2k-Manual
::::::# [[MitoPedia: O2k-Open Support|O2k-Glossary]]: full list of key words and links to relevant pages.


[[File:O2k-Support.jpg|right|200px|O2k-Open Support]]
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== Ask an O2k-Expert and the O2k-Open Support agreement ==


[[File:O2k-Network.png|left|100px|O2k-Network|link=O2k-Network]]
::::  We give you the tools to be self-sufficient, but sometimes you need expert advice or help solving a technical problem. The Oroboros experts will be happy to help in using our O2k-Open Support system. » [https://www.oroboros.at/index.php/o2k-technical-support '''Contact Support''']     
::::» [[O2k-Open Support agreement]]
::::» [[O2k repair]]




[[File:O2k-Network.png|left|100px|O2k-Network|link=O2k-Network]]
[[File:O2k-Network.png|left|100px|O2k-Network|link=O2k-Network]]
== The O2k-Network: An additional resource ==


== The O2k-Network ==
:::: The Oroboros O2k-Network serves to connect and support: Contact for advice on applications of the O2k and high-resolution respirometry - the global network in mitochondrial physiology.       
:::: The Oroboros O2k-Network serves to connect and support: Contact for advice on applications of the O2k and high-resolution respirometry - the global network in mitochondrial physiology.       


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[[Category:O2k-Open Support]]
[[Category:O2k-Open Support]]
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Latest revision as of 13:59, 29 July 2021


                  


O2k-Open Support

User talk:Tindle Lisa/My sandbox Support page v2


Currently Asked Questions - »O2k-Open Support alert«